Stunning Diamonds proudly stands behind every item of diamond jewellery we supply.

We want you to be completely satisfied with your new diamond jewellery purchase. If you are not 100% satisfied you may return your item within 30 days for a full refund, exchange or store credit - no questions asked.

All our diamond jewellery is made with the highest quality materials and superior workmanship.

If your item is not exactly as described and shown at our site or has any defects you may return it for a full refund, exchange or store credit.

We will even pay for the item to be safely returned to us. We also have no restocking fees. 

So you're not out of pocket if you make a purchase from us and you are not 100% satisfied!  

30 Day FREE Return Policy

At Stunning Diamonds we realise that buying diamond jewellery is an important decision, especially so with an engagement ring or bridal set. We want you and your partner to be completely satisfied with your purchase and so we offer this fantastic 100% Guarantee and 30 Day FREE return policy.

If, for any reason, you are not completely satisfied with your order, you may return it in its original condition within the first 30 days of shipment for a full refund, exchange or store credit. To return an item, simply follow the Return Procedures listed below:

1. Contact Stunning Diamonds Customer Service department at returns@stunningdiamonds.net
2. Advise that you wish to return your order.
3. Within one business day of your email we will email you back a pre-paid, fully insured shipping label, along with instructions on how to safely and securely package your items. You will also receive a a Return Merchandise Authorization (RMA) number.
4. Take your order and the label to the nearest Post Office location and simply mail it back to us along with your RMA. If you need packaging materials, USPS will assist you.
5. Your order should arrive in our office in two business days (excludes weekends and holidays).
6. All refunds will be processed within two weeks and done in the form of the original purchase method. Exchanges and Store credits will be available immediately after the returned item arrives with us.

Additional Terms & Conditions

Items sent to Stunning Diamonds without a RAN number, packages shipped beyond the 30-day return period, or packages that are improperly packaged or uninsured will be refused receipt.

Returned merchandise must be undamaged and in "new and unused condition" to be acceptable for refund, exchange or store credit. Items showing obvious signs of wear or alteration by a jeweller other than Stunning Diamonds will not be accepted. The item must also be accompanied by the original appraisal certificate, warranty and gift box. Special orders are not returnable. International returns are not subject to our free return policy. 

We also offer a FREE Lifetime Warranty CLICK HERE to learn more. 

"When Paul made his proposal and showed me the ring I couldn't believe what was happening. It was the happiest moment of my life and I was just completely overwhelmed with surprise and happiness. Of course I said yes, how could I not! The ring is amazing and the diamonds sparkle like none I have ever seen. Thanks for helping Paul choose the perfect ring."

Lisa Mclaren  

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